Retningslinjer for angrerett

You have 30 days from receiving your product to request a return. If more than 30 days have passed, we unfortunately can’t offer a refund.

To be eligible for a refund, the product must be unused and in the same condition as when you received it. It must also be in the original packaging.

To return a product, we need a receipt or proof of purchase.

Please contact us by email at kundeservice@mykvera.com and let us know you want to return a product. Include the reason for the return and your receipt in the request.

---

Returns (if applicable)

Once we receive and inspect your return, we will send you an email to confirm we have received the item. We will also tell you if your return has been approved or rejected.

If your return is approved, we will process your refund. The refund will be sent automatically to your credit card or original payment method within a certain number of days.

---

Late or Missing Refunds

If you haven’t received your refund yet, first check your bank account again.

Then contact your bank. It may take some time before your refund is officially posted.

If you have done all of this and still haven’t received your refund, please contact us at kundeservice@mykvera.com.

---

Shipping

We will refund the cost of return shipping.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.